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Our products carry a 30 day money back guarantee. If you are not satisfied with your purchase within 30 days of your purchase you will be given a full refund. Refunds will be processed in the same form that the original purchase was made.
Within Canada
- Returned items must be sent via insured, prepaid Regular Parcel Post. Insuring
your return allows you to track your parcel with Canada Post.
Please Note: We cannot accept CODs or courier deliveries.
From outside Canada
- Return items prepaid, by insured Surface Mail. To avoid unnecessary delays,
please write "Canadian Goods returning" on the outside of the
package.
Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by Dinocast Model Kits Inc.
If you have any questions about our guarantee, please email us at info@dinocast.ca